Program Learning Outcomes


Funeral directors are professionals who serve others during a great time of loss, pain and grief. The mission of the NTCC Funeral Service program is to successfully combine the study of behavioral, physical and applied mortuary sciences for the goal of preparing graduates for careers as knowledgeable, skilled and innovative funeral service professionals. Program graduates will be prepared to serve members of their communities in a manner that is efficient, dignified and caring.


Upon completion of the Associate of Applied Science Degree at NTCC, students will be able to:

  • Explain the importance of funeral service professionals in developing relationships with the families and communities they serve. 

  • Identify standards of ethical conduct in funeral service practice.

  • Interpret how federal, state, and local laws apply to funeral service in order to ensure compliance.

  • Apply principles of public health and safety in the handling and preparation of human remains.

  • Demonstrate technical skills in embalming and restorative art that are necessary for the preparation and handling of human remains.

  • Demonstrate skills required for conducting arrangement conferences, visitations, services, and ceremonies.  

  • Describe the requirements and procedures for burial, cremation, and other accepted forms of final disposition of human remains.

  • Describe methods to address the grief-related needs of the bereaved.

  • Explain management skills associated with operating a funeral establishment.

  • Demonstrate verbal and written communication skills and research skills needed for funeral service practice.


For More Information Contact

Olga Retana