If you have lost your card, contact the Customer Service Center immediately at 1-866-348-3435 to prevent theft of the funds in your account. The sooner you report a lost or stolen card, you can reduce the liability and reduce the chance of losing your funds. You will also need to go to the Business Office for a new card.

1. Go to www.ged.com
2. Scroll down the page until you see “Request your official transcript here.”

Login to the Portal

1. Click the Student Tab
2. Click on Blackboard
3. Click on your Course
4. Click on the Start Here Folder
5. Find your Exclusive  Content (Usually labeled similar to Get your Ebook or Ebook and Access Code)
6. Click on the link to our website, and your course will be listed, Click on the Green button labeled similar to get your materials
7. Click on the gray button on the bottom right, labeled Opt Out
8. Follow the prompts to Opt Out
9. A refund will be posted to you student account within 3-5 business days after the Census date

In your EaglePortal:

1. Go to the “Student” tab
2. Go to the “Academics” tab
3. Go to the “Change of Major” tab
4. Complete the “Change of Major Form” and submit it

Please allow 48 hours for your form to be processed.

All packages shipped to dorm students are received in the College Store.

Place your student’s name in parentheses and mail to:

(Students Name)
Northeast Texas Community College
P.O. Box 1307
Mt. Pleasant, TX 75456.

In order to get your parking sticker, you will need to know the following:

• Student ID#
• Driver’s License #
• Plate #
• Year, Make, Model, Color and Type of your vehicle

Please visit the Financial Aid Office in the Student Services Center to check on other resources available.

Please contact Supplemental Instruction at 903-434-8123 for assistance in finding a tutor, or visit our Tutoring page.

A student who officially withdraws from a course after the twelfth class day but within the first twelve weeks of a regular semester, after the seventh class day but within the first 8 weeks of the summer semester, or after the fourth class day but within the first four weeks of a 5-week summer term will receive a grade of “W” in the course. Students may not withdraw from school or drop classes after this time and receive the grade of “W.” Requests for withdrawal must be made in person, in a written and signed request sent by mail or by FAX, or by email using the student’s Northeast email account only. Emails will not be accepted from other email accounts. Withdrawals will not be accepted by telephone. Please review the NTCC’s Grading Policy in the Catalog for more information.

A grade of “W” is not calculated into your GPA and will not affect your GPA in a negative way. However, a grade of “W” may affect your financial aid eligibility. A grade of “W” is counted toward total hours attempted but not successfully completed. Please review the NTCC’s Financial Aid section of the catalog for more information.

• You might have been dropped from your courses due to lack of payment.
  • Please visit the Business Office for help with payment options.
  • If a class did not make or was cancelled due to lack of enrollment, then you would have been dropped from the course. Please contact an academic advisor if you need help selecting another course.