Difficulties viewing videos in Blackboard

First steps to try:

  1. Change to a different browser
  2. Close all browsers and restart your computer  Often add-ins, open applications, processes running in the background will interfere with access to various features of Blackboard. 
  3. Evaluate the speed of your internet connection. Often features requiring audio or video cannot be supported by dial-up or even some DSL connections. You may need to plan on using another connection – either on campus, a public library or even a public wi-fi area when trying to access media intensive