College Connection Coach

Amount of Travel Required: Regular Travel between assigned high schools and NTCC campus 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Primary Responsibilities: High School & Dual Credit Engagement

• Build and maintain strong relationships with assigned high schools, students, parents, and school personnel 

• Provide guidance to dual credit and prospective students regarding college readiness, enrollment, and academic planning 

• Conduct one-on-one advising sessions with students and families related to academic goals, course selection, and transition to college 

• Manage all dual credit enrollment on behalf of students, as dual credit students cannot self-enroll; complete all admissions applications, registration, and required documentation for each student 

• Coordinate and deliver presentations, workshops, and outreach activities at high schools to promote college access and success 

• Support students in completing financial aid applications, including FAFSA and scholarship opportunities 

• Maintain regular communication and follow-up with students to ensure completion of enrollment steps and successful transition to NTCC 

• Identify and address barriers to enrollment and persistence 

Secondary Responsibilities: Student Services Center Support (On-Campus) 

• Serve as a front-line assistance professional within the Student Services Center, applying the same admissions, advising, registration, and financial aid processes used with dual credit students to assist on-campus students 

• Provide holistic advising support, assisting students with academic planning, course selection, degree progress, and navigating institutional requirements 

• Assist students in completing key enrollment processes, including admissions, registration, and financial aid requirements, ensuring timely progression through enrollment steps 

• Utilize institutional systems (e.g., Jenzabar, PowerFAIDS) to review student records, monitor progress, and support informed decision-making 

• Collaborate with Financial Aid, Advising, Admissions, and other Student Services areas to resolve student issues and remove barriers to success 

• Support front-line service delivery during peak enrollment periods and institutional priority times 

• Contribute to a student-ready culture by ensuring consistent, welcoming, and solution-oriented service experiences General Responsibilities 

• Demonstrate knowledge of college programs, policies, and procedures and communicate the policies, procedures, and requirements to students and families in a clear and supportive manner 

• Support institutional enrollment and retention efforts 

• Maintain accurate and timely documentation of student interactions, ensuring continuity of care and compliance with institutional standards 

• Participate in training, professional development, and institutional initiatives 

• Perform other duties as assigned

QUALIFICATIONS: 

• Bachelor’s degree in any field required. 

• Minimum two years related experience working with high school or college students or young adults in an academic or career services capacity preferred. 

• Strong communication skills, both verbal and written, are required; bilingual person preferred. 

• Strong organizational and problem-solving skills are required. 

• The ability to maintain and foster strong relationships with state agencies and local educational institutions is required. 

• Working knowledge of a student information system and/or knowledge of software applications is essential. 

• Must be available for regular evening hours and occasional weekend assignments.