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Consumer Information  

This webpage contains a summary of consumer information that must be made available to all students at Northeast Texas Community College (Northeast) in accordance with federal regulations set forth by The Higher Education Act of 1965, as amended. Each topic listed gives a brief description of the information that must be disclosed and explains how it can be obtained. If you need assistance obtaining this information, please contact the appropriate office.
 

GENERAL INFORMATION ABOUT THE UNIVERSITY


Family Educational Rights and Privacy Act (FERPA)
In carrying out their assigned responsibilities, many offices at Northeast collect and maintain information about students. Although these records belong to Northeast, both college policy and federal law accord students a number of rights concerning these records.

The Federal Family Educational Rights and Privacy Act of 1974, commonly known as FERPA, establishes the regulations regarding access to and disclosure of student records.

More information regarding FERPA can be found at FERPA or by contacting the Registrar's office at 903-434-8139.

Facilities and Services for Disabled Students
For information on facilities and services for disabled students, contact:
Advisor to Special Populations
Administration/Student Services Building
Tel: 903-434-8104
Email: sgarrett@ntcc.edu 

Student Body Diversity
The Student Profile provides information about the diversity of the student body.  For additional information, contact:

Office of Institutional Research and Effectiveness
Administration/Student Services Building
Tel: 903-434-8105
Email: tlabeff@ntcc.edu 

Cost of Attendance
Northeast's tuition and fee schedule can be found at Northeast Tuition and Fees.

Housing costs can be found at Northeast - Room and Board Charges.

For additional information regarding housing costs, contact:
Director of Residential Life
Tel: 903-434-8168
Email: swilhite@ntcc.edu 


For estimated tuition and fees, housing costs and persona/miscellaneous expenses, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web:  www.ntcc.edu/financialaid     

Refund Policy
The college has a tuition refund policy that stipulates the amount of tuition and fees that are refunded to a student who withdraws from all classes during a term. See REFUND OF TUITION AND FEES. For more information, contact:

Business Office
Administration/Student Services Building
Tel: 903-434-8109


Withdrawal Procedures
Students who are withdrawing from all classes must follow specific withdrawal procedures posted on the web at WITHDRAWING FROM CLASSES. For more information, contact:

Registrar's Office
Administration/Student Services Building
Tel: 903-434-8139
Email: bgooding@ntcc.edu 


Repayment Policy (Return of Title IV Aid)
The federal government mandates that students who withdraw from all classes may only keep the financial aid (federal Title IV grant and loan assistance) they have "earned" up to the time of withdrawal. Funds that were disbursed in excess of the earned amount must be returned by Northeast and/or the student to the federal government. The repayment policy is available online at WITHDRAWING FROM COURSES - R2T4  and from the Financial Aid office. For more information, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web:  www.ntcc.edu/financialaid     

Descriptions of Academic Programs
Information on the programs offered at Northeast are available in the Course Catalog (http://catalog.ntcc.edu). 
 
Written Arrangements
Northeast does not have any academic programs for which a required portion of the program, including credits and grades, is solely provided by a third party.

Articulation Agreements
Northeast is engaged in articulation agreements with other institutions that expand learning opportunities and student success.  Information about the various articulation agreements can be found in the program descriptions of the programs in which they apply.  See: Programs of Study - CATALOG.  For additional information contact the faculty advisors listed on the program of study or the office of the Executive Vice President of Instruction.

Transfer Credit
Information regarding Northeast's treatment of transfer credit is found at Admissions-Transfer (CATALOG).  For more information contact:

Admissions
Administration/Student Services Building
Tel: 903-434-8122
Email: mharrison@ntcc.edu 

Instructional Facilities and Labs
Information on the college's instructional facilities and laboratories is available from the various departments; see NTCC Directory for contact information. Also see  Charlie and Helen Hampton Library for information on library resources at the college.

Faculty
Contact information for all faculty and instructional personnel is available in the NTCC Directory.  Faculty associated with specific programs of study can be found at Programs of Study - CATALOG.  Additional information on the college's faculty and instructional personnel is available from the various departments.

Accreditation Information
Northeast Texas Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees and certificates. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Northeast Texas Community College.

For more information see: Accreditation. Students may review copies of documents regarding entities that accredit, license, or approve the institution and its programs. To review the accreditation documents, contact:

Office of Institutional Effectiveness and Research
Administration/Student Services Building
Tel: 903-434-8105
Email: tlabeff@ntcc.edu  

Copyright Infringement Policies
The Copyright Law of the United States (Title 17, U.S. Code), prohibits the reproduction and distribution of copyrighted material.   Northeast Texas Community College Policy prohibits using College technology in violation of any law including copyright law.  Persons using College technology resources in violation of law shall lose user privileges in addition to other sanctions.  [See POLICY - Tech Resources and Elec Comm (BBI)  and POLICY - Tech Resources (CR)]   For more information see: POLICY - Intellectual Property (CT)

Action taken by the College to remedy and/or discipline an individual for a copyright violation does not preclude the copyright holder and/or the authorities from seeking civil legal remedies and/or criminal prosecution for copyright infringement. Federal law specifies that injunctions and orders to impound infringing materials may be entered by federal courts. Violators are subject to civil liability for litigation costs and attorney fees. Violators are also subject to liability for either the profits they earned from the infringement plus the actual damages suffered by the copyright owner, or statutory damages of $750 to $30,000 for each work infringed. Where the court finds that the infringement was willful, civil statutory damages may be increased to up to $150,000. Under certain circumstances, violators can also face criminal penalties up to $2,500, and/or imprisonment for up to 10 years (17 U.S.C. 501-511; 18 U.S.C. 2319). Additionally, anyone who helps or makes it possible for another person to infringe upon a copyright may also be held liable under a legal doctrine known as "contributory infringement (Sony Corp. v. Universal Studios, 464 U.S. 417, 435, 104 S.Ct. 774, 785, 78 L.Ed.2d 574 (1984))".

By far the greatest cause of copyright infringements is the use of peer-to-peer (P2P) file sharing services for sharing music and movies. Although the use of P2P file sharing is not illegal in and of itself, using it to share copyright protected files is, unless the person doing the sharing has express permission from the copyright owner. Generally, the P2P file sharing programs install the software and automatically share downloaded files with other Internet users. Copyright owners and their agents use automated methods to actively scan the Internet to detect computers that are illegally sharing copyrighted files.

Voter Registration
Northeast believes it is important for members of our community to be good and responsible citizens.  One of the most basic acts of citizenship is voting.  Students, faculty and staff are encouraged to register to vote and exercise that right.  National Mail Voter Registration Forms can be found at http://www.eac.gov/voter_resources/register_to_vote.aspx.

Information about Student Financial Assistance
Most information is available on the Financial Aid website www.ntcc.edu/financialaid . For additional information, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web: www.ntcc.edu/financialaid 

Overview of Financial Aid Programs
Need-based and non-need-based federal financial aid available to students can be found at Types of Aid Available.  For more information, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web: www.ntcc.edu/FinancialAid 

How to Apply for Aid
To learn how to apply for financial aid, visit STEPS to APPLY for Financial Aid and/or Application Procedures.   For more information, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web: www.ntcc.edu/FinancialAid 

Aid Eligibility Requirements
To learn about the eligibility requirements for financial aid, visit Minimum Requirements for Eligibility.  For more information, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web: www.ntcc.edu/FinancialAid 

How Eligibility for Need-Based Aid is Determined and Awarded
To learn how eligibility for need-based aid is determined and awarded, visit FAQs.  For more information, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web: www.ntcc.edu/FinancialAid 

Aid for Study Abroad
Northeast does not currently participate in any study abroad programs.

Code of Conduct for Student Loans
Northeast does not participate in a preferred lender program.  There are many reputable student loan lenders, but Northeast does not recommend nor have information regarding terms and conditions of specific lenders.
 
Continued Eligibility for Aid-Satisfactory Academic Progress (SAP)
SAP denotes a student's successful completion of coursework that is applied to an eligible certificate or degree-seeking program. Regulations require that all students who receive the benefit of Federal Title IV assistance must maintain SAP. Northeast applies the SAP standards to all federal, state and institutional financial assistance programs. To learn more about these requirements, visit Satisfactory Academic Progress Policy  For more information, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web: www.ntcc.edu/FinancialAid 

Method and Frequency of Disbursements
Financial aid is disbursed (released) to students in different ways depending on the type of aid and other factors.  Federal and state funding not used to pay institutional charges (tuition, fees, books, supplies, room and board) will be disbursed to the student.  Financial aid, in excess of institutional charges, will be made available to students two weeks before the first class day to procure necessary books and supplies from the College Store. 

Disbursements (refunds) go to student's MyEagle Passport card, unless otherwise designated by student.  For students attending traditional face-to-face classes, disbursements for Pell can be expected to occur within 30 days of the first class day.  Loans are disbursed in two installments.  The first loan disbursement can be expected to occur within 35-40 days of the first class day and the second disbursement approximately 40 days later.  For students attending exclusively distance education classes, the Pell disbursement will follow the same schedule as loans.   For more information, contact:

Student Services
Administration/Student Services Building
Tel: 903-434-8100
Email: FinancialAid@ntcc.edu 


Terms/Conditions of Financial Aid Employment
For Work-Study employment information, visit: Student Worker Positions.  For more information, contact:

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
 
Terms of Student Loans
For important information about student loans, visit Loan.   Additional information regarding repayment plans, sample loan repayment schedules and other helpful information is available at Important Loan Information and http://studentaid.ed.gov/repay-loans.  For more information, contact:  

Financial Aid
Administration/Student Services Building
Tel: 903-434-8132
Email: FinancialAid@ntcc.edu 
Web: www.ntcc.edu/FinancialAid 
 

STUDENT OUTCOMES

Graduation and Retention Rates
The Office of Institutional Effectiveness and Research offers up-to-date data on retention rates, enrollment reports.  The Student Profile breaks down enrollment based on various criteria including sex, race and financial aid eligibility.  Retention rate of certificate or degree seeing, first-time, undergraduate students can be found at http://nces.ed.gov/collegenavigator/?id=227225#retgrad.  For more information, contact:

Institutional Effectiveness and Research
Administration/Student Services Building
Tel: 903-434-8105
Email: tlabeff@ntcc.edu 
Web: www.ntcc.edu/institutionaleffectiveness   

Graduation and Retention Rates for Student Athletes
For information regarding graduation and retention rates for student athletes, visit www.ntcc.edu/ier/studentdata   and/ or https://ope.ed.gov/athletics/#institution/search  .    For more information, contact:

Office of Institutional Effectiveness and Research
Administration/Student Services Building
Tel: 903-434-8105
Email: tlabeff@ntcc.edu 

Employment for Graduates
Available information about job placement rates and the types of employment obtained by Northeast graduates may be obtained from the Office of Institutional Research (Institutional Effectiveness and Research)

Athletic Program Participation and Financial Support
As part of The Equity in Athletics Disclosure Act, information on annual participation rates and financing of men's and women's sports in intercollegiate athletic programs is available, by request, to students and the general public.  Visit http://ope.ed.gov/athletics/Index.aspx.  For more information, contact:

Office of Institutional Effectiveness and Research
Administration/Student Services Building
Tel: 903-434-8105
Email: tlabeff@ntcc.edu 
 

HEALTH AND SAFETY

Campus Safety and Security
Each year, Northeast is required to prepare an "Annual Security & Fire Safety Report" and make it available to all current and perspective students and employees.  The report, which is issued annually, contains detailed information on emergency services, safety tips, College policies and state laws, additional support services, fire safety in on-campus housing, confidential crime reporting, missing student notification protocol, and a summary of the Statement of Student Rights and Responsibilities. The report also includes statistics concerning crimes on campus. 

Northeast will disclose to the alleged victim of a crime of violence, or non-forcible sex offense, the results of any disciplinary hearing conducted by the College against the student who is the alleged perpetrator of the crime or offense. If the alleged victim is deceased as a result of the crime or offense, the institution will provide the results of the disciplinary hearing to the victim's next of kin, if requested in writing.

To receive a complete copy of the report or for more information, contact:

Vice President of Administrative Services
Administration/Student Services Building
Tel: 903-434-8106
Email: jchambers@ntcc.edu 


Vaccination Policy
All students 21 or younger are required to provide proof of receiving the Bacterial Meningitis Vaccine, or complete the exemption form

If you plan to live on campus, regardless of age, you MUST PROVIDE this requirement. If you plan to stay on campus, you must first register for housing and pay the deposit.  More information can be found at www.ntcc.edu/housing.

For more information: contact:
Registrar's Office
Tel: 903-434-8139
Email: bgooding@ntcc.edu 

Drug and Alcohol Abuse Prevention
Under the Drug Free Workplace Act of 1988 and the Drug Free Schools and Communities Act Amendments of 1991, Texas State University is required to have an alcohol and other drug policy outlining prevention, education, and intervention efforts and consequences for policy violations. Northeast Texas Community College is committed to providing a safe, healthy learning community for all its members. For information, contact:

Vice President of Student and Outreach Services
Administration/Student Services Building
Tel: 903-434-8242
Email: jstewart@ntcc.edu 



 

    
    
The Financial Aid Office is located in the Student Services Building on the NTCC Main campus.
For More Information Contact:
Financial Aid Office
903-434-8132

Office Hours:
Monday - Thursday : 8am - 6pm
Friday : 8 am - Noon
Saturday & Sunday : Closed


 
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This page last updated by K. Lawrence on 09/28/2017

Northeast Texas Community College is an equal opportunity, affirmative action, ADA institution.



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